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Cookie Policy

Effective date: May 1, 2026 · Last updated: May 1, 2026

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences and improve your browsing experience. Similar technologies include pixels, local storage, and session storage.

2. How We Use Cookies

Infrarix uses cookies and similar technologies for the following purposes:

2.1 Essential Cookies

These cookies are necessary for the website to function and cannot be disabled. They include:

  • Session cookies: Maintain your authenticated session
  • Security cookies: CSRF protection and fraud prevention
  • Load balancing: Ensure optimal server performance

2.2 Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us improve our services. Data collected is aggregated and anonymized.

  • Page views and navigation paths
  • Time spent on pages
  • Referral sources
  • Browser and device information

2.3 Functional Cookies

These cookies remember your preferences and settings:

  • Language preferences
  • Dashboard layout settings
  • Previously viewed documentation pages

3. Third-Party Cookies

We may use third-party services that set their own cookies. These include:

  • Analytics providers (e.g., privacy-friendly analytics)
  • Error tracking services for monitoring application health
  • Customer support tools for live chat functionality

We do not use advertising cookies or sell data to advertisers.

4. Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

  • View and delete existing cookies
  • Block all cookies or third-party cookies
  • Set preferences for specific websites
  • Get notified when a cookie is set

Please note that blocking essential cookies may impact the functionality of our Services.

5. Cookie Retention

Cookie TypeRetention Period
Session cookiesUntil browser is closed
Authentication7 days (or until logout)
AnalyticsUp to 12 months
PreferencesUp to 12 months

6. Do Not Track

We respect Do Not Track (DNT) browser signals. When DNT is enabled, we disable non-essential analytics cookies.

7. Updates to This Policy

We may update this Cookie Policy periodically. Changes will be posted on this page with an updated effective date. Material changes will be communicated via email or website notice.

8. Contact Us

If you have questions about our use of cookies, contact us at privacy@infrarix.com.