Cookie Policy
Effective date: May 1, 2026 · Last updated: May 1, 2026
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences and improve your browsing experience. Similar technologies include pixels, local storage, and session storage.
2. How We Use Cookies
Infrarix uses cookies and similar technologies for the following purposes:
2.1 Essential Cookies
These cookies are necessary for the website to function and cannot be disabled. They include:
- Session cookies: Maintain your authenticated session
- Security cookies: CSRF protection and fraud prevention
- Load balancing: Ensure optimal server performance
2.2 Analytics Cookies
We use analytics cookies to understand how visitors interact with our website. This helps us improve our services. Data collected is aggregated and anonymized.
- Page views and navigation paths
- Time spent on pages
- Referral sources
- Browser and device information
2.3 Functional Cookies
These cookies remember your preferences and settings:
- Language preferences
- Dashboard layout settings
- Previously viewed documentation pages
3. Third-Party Cookies
We may use third-party services that set their own cookies. These include:
- Analytics providers (e.g., privacy-friendly analytics)
- Error tracking services for monitoring application health
- Customer support tools for live chat functionality
We do not use advertising cookies or sell data to advertisers.
4. Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to:
- View and delete existing cookies
- Block all cookies or third-party cookies
- Set preferences for specific websites
- Get notified when a cookie is set
Please note that blocking essential cookies may impact the functionality of our Services.
5. Cookie Retention
| Cookie Type | Retention Period |
|---|---|
| Session cookies | Until browser is closed |
| Authentication | 7 days (or until logout) |
| Analytics | Up to 12 months |
| Preferences | Up to 12 months |
6. Do Not Track
We respect Do Not Track (DNT) browser signals. When DNT is enabled, we disable non-essential analytics cookies.
7. Updates to This Policy
We may update this Cookie Policy periodically. Changes will be posted on this page with an updated effective date. Material changes will be communicated via email or website notice.
8. Contact Us
If you have questions about our use of cookies, contact us at privacy@infrarix.com.